FAQs
About Medical Care
What if I need urgent or emergent care?
If you have a life-threatening emergency, call 911 immediately.
For urgent problems that are not life threatening, you can call the office during office hours or connect via our encrypted messaging app, Spruce. Our physicians are on call evenings, weekends, and holidays for when the unexpected happens. If an office visit is appropriate, you can often be seen same day or next day. If an ER visit is appropriate, then we will provide guidance based on the medical information provided. Sometimes, if appropriate, we can provide medical care over the phone. Regardless of the situation, we are here for you and our team will make sure you get prompt care that is appropriate for you.
What happens if I’m admitted to the emergency room or hospital?
This can be stressful and often confusing for patients and their families. We are here to assist with care if and when our input is needed either by you, your advocate, or other members of your care team. We can connect with those providing your care to make sure they have the most accurate and up-to-date information they need to treat you. We can review your plan of care, answer questions, and make recommendations when needed. Please note: we cannot provide bedside medical care in the ER or hospital setting.
Do you make home visits or nursing home visits?
We appreciate that it is often difficult, especially in times of severe illness or debility, to get to the doctor’s office. We will see patients in their home or nursing facility in medically appropriate situations. Decisions are made on a case-by-case basis.
What if I need specialty care?
As your primary care physicians, our comprehensive training allows us to handle most, but not all, of your healthcare needs. If your medical condition becomes complex or requires the expertise of a specialist, we will help you find the right doctor and coordinate your care.
What if I need medical attention while I’m away from home?
You can speak with us wherever you are and we will help with any medical conditions that can be done by “virtual visit.” If you have a condition that requires in-person evaluation and treatment, we will direct you to appropriate nearby care, and coordinate follow-up when you return home.
What if my doctor is on vacation?
As a member of Primary Care Partnership, you are never alone. Coverage is provided 24/7 by Dr. Manyan and/ or Dr. McKenney during times of travel, vacation, sick time, etc..
About our medical network
Are you affiliated with a health care organization or hospital system?
Yes, we are affiliated with Prima CARE, P.C., a large, physician owned, multi-specialty group that provides care and various medical services in Fall River, Somerset, Tiverton, and Westport. Our affiliated hospital is St. Anne’s Hospital in Fall River. St. Anne’s Hospital has recently been acquired by the Brown University Health system.
Do patient’s need to go to Prima CARE specialists or St. Anne’s Hospital for care?
While Primary Care Partnership is affiliated with Prima CARE, P.C. and St. Anne’s Hospital, neither we nor our patients are bound to this system for specialist care or medical services. This is one of the many benefits of the DPC model. We remain independent from and have the autonomy to refer our patients to any health care network that we feel is appropriate and best for the patient. That being said, because your health insurance will be utilized to cover these services, there may network restrictions in place set by your health insurance plan.
About Health Insurance
Do you bill insurance plans?
We have chosen not to. There will be no additional charge for office visits. You only pay the membership fee.
Can you see me if I have Medicare?
Absolutely. Given our practice model we will not (and cannot) submit a claim to Medicare for reimbursement. However, you would still use Medicare to pay for services outside of our practice such as specialist care, prescriptions, diagnostic testing, etc.
Do I still need to have health insurance?
Yes. Our medical practice is NOT a health insurance program. It is very important to maintain insurance to cover specialist care, prescriptions, diagnostic testing, etc.
What if I have an HMO insurance plan?
If you have an HMO and are interested in joining Primary Care Partnership, please call us at (508) 636-7893 to discuss how membership may work for you.
Membership
How much is the membership fee?
Please refer to our Membership Fee Schedule
What is included in the membership fee?
Any service or care provided in the office by Dr. Manyan and Dr. McKenney is included in the membership fee. Please see the clinical services tab for an in depth list of services that are provided.
What is not included in the membership fee?
Any service provided outside of our office by another physician or care provider, any diagnostic or laboratory testing not processed by our office, and any medications or treatments recommended for your care, are not covered by the membership fee. While we share a roof with our allied practitioners, they are running their own business and do charge additional fees for their services. For more information regarding membership fees, please call the office.